Dsi cloud inventory8/27/2023 ![]() The Aegion IT team is now able to develop applications themselves. This effectively solves the company’s initial problem of facing the increasing demands for timely service from a growing customer base. ![]() Since moving to digital, Aegion has significantly decreased the time it takes to complete invoices.Īegion has projected a 200% reduction in the time to process daily field tickets. Using the Cloud Inventory platform to build applications specific to their needs, Aegion was able to streamline its processes. “That’s where the custom development piece on the DSI side helped us tremendously.” ![]() ![]() “When it comes to the type of information that we capture in the field itself, there was nothing out of the box available to address those needs,” said Thys Lourens, Chief Information Officer, Aegion. Because Cloud Inventory is a single platform with few additional IT needs, Aegion benefits from a reduced cost of ownership. The streamlined efficiency and configurability of Cloud Inventory’s platform not only reduces complexity but also reduces costs. Aegion sought a solution that would allow it to share information with more people and in a more time-efficient manner. To achieve optimal efficiency and responsiveness in its customer service, Aegion sought to gain a more accurate, real-time understanding of what was happening each day in the field.Ī large amount of data was being gathered using the hand-recorded system, but prior to implementing Cloud Inventory, all Aegion’s data was being recorded on paper. Aegion’s concern was that this delay had a detrimental impact on its ability to meet its customer service goals. This meant that there was a delay in getting valuable information captured and into customers’ hands. As Aegion sought to optimize the efficiency of their growing field operations, they decided to transition to a more modern inventory management approach.Īegion had approximately 400 crews in the field on a daily basis, creating field tickets by hand. Prior to implementing Cloud Inventory, Aegion used a manual, paper-based approach to inventory management. To accommodate this expansion, Aegion implemented DSI ® Cloud Inventory ®, a mobile-first inventory management solution designed to help companies track inventory efficiently using a single, adaptable platform. With this expansion, there is an increase in the complexity of business processes in the warehouse and in the field. Founded to focus on sewer rehabilitation, the company has expanded significantly with the acquisition of oil and gas businesses. Aegion has been a leader in the pipe maintenance industry for over 45 years. ![]()
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